A Leadership filled with compassion

The turbulent times has demonstrated that greed is the sole trait which has lead to the crumpling of companies across the globe (Lehman Brothers and Satyam). However much people try to ignore this fact, it still holds the crux of the financial crisis. The whole situation has created a huge gap between the top management and the employees. The employee feels cheated when it sees how the top management whom it admired and followed, play with his life and future. The sentiments across the planet are of mistrust and anger. The recession is a signal to all people who see themselves as leaders of tomorrow to wake up and bring about a change.
The leaders of tomorrow need to have a fundamental base of compassion. We actually need to move from a perspective of customer centric to employee centric management. Many of the marketing gurus will argue that sales and profit will get affected with this kind of mindset. But a customer centric view is a very short term view. We forget that whatever is developed is after all a product of our company and when we say our company it means “our employees”. If “our employees” are not happy how can “our customers” be happy? We first need to take care of our internal environment. Once internally things are in place we will automatically see our customers and our external environment falling perfectly in place.